Shipping policy

P2 Distribution Shipping Policy

At P2 Distribution, we are committed to providing our customers with efficient, reliable shipping options. Please review our shipping policy to understand how we handle deliveries, estimated delivery times, costs, and other important information regarding your order.

1. Order Processing Time

  • Orders are processed within 1-2 business days (Monday to Friday, excluding holidays).
  • Orders placed after 2:00 PM local time will be processed on the next business day.

2. Shipping Options & Delivery Times

  • Standard Shipping: 3-7 business days, depending on the destination.
  • Expedited Shipping: 2-3 business days for faster delivery.
  • Overnight Shipping: 1 business day, available for select locations only.
  • Delivery times are estimates and may vary based on factors such as shipping carrier delays, weather, or other unforeseen circumstances. Once an order is shipped, we provide tracking information so you can monitor its progress.

3. Shipping Rates

  • Shipping rates are calculated based on the weight and dimensions of your order, as well as the shipping destination.
  • At checkout, you will see the available shipping options and their associated costs.

4. Free Shipping

  • We offer free standard shipping on orders over [specify threshold amount, e.g., $100] within Australia.
  • Free shipping promotions apply only to standard shipping and are subject to change.

5. International Shipping

  • We currently do not ship to international destinations. Please check at checkout to see if we deliver to your location.
  • International customers are responsible for any customs, duties, or import taxes that may be applied by the destination country.

6. Order Tracking

  • Once your order is shipped, a tracking number will be emailed to you. You can use this number to track your shipment on the carrier’s website.
  • If you have questions about your tracking information, please contact our customer service team for assistance.

7. Delivery Issues

  • If a package is lost, delayed, or arrives damaged, please contact our customer service team as soon as possible. We will work with the carrier to resolve the issue promptly.
  • P2 Distribution is not responsible for delivery delays due to incorrect or incomplete addresses provided by the customer. Please double-check your shipping information before completing your order.

8. Returns & Exchanges

  • If you need to return or exchange a product, please refer to our Return Policy for detailed instructions.
  • Shipping fees for returns or exchanges are generally the customer’s responsibility unless otherwise stated.

9. Contact Information

  • For any shipping-related questions, please contact our customer service team at [customer support email or phone number].

Thank you for choosing P2 Distribution. We appreciate your business and strive to ensure that your order reaches you quickly and reliably.